To start a return, you can contact us at phessences@gmail.com or call us at +1 954-445-1277- 305-731-9785

We accept returns by mail, as we strongly recommend the use of shipping carrier who is able to provide insurance and tracking number.

Ph essences by Pech will NOT be responsible for any lost in transit of your package.

Diffusers: Returns are accepted within 14 days, provided they are in their original packaging.

Fragrance Oils: Non-refundable due to health and safety reasons.

Sale Items: All sales are final and cannot be returned.